FAQ

After you place an order, you’ll upload your reference images (photos of you) to our portal. We’ll compare your images with the masterpiece you've chosen and let you know if we’re good to go or if we need something more. Once we have everything we need, we'll let you know and then get straight to work!
Want to be sure your references are approved right off the bat? Review the guidelines and our list of common issues.

Downloadable digital artworks are provided at high resolution (300 DPI) in a lossless .PNG format. We also include smaller web-friendly versions at 72 DPI in .JPG format.

When personalizing an artwork, Be A Muse typically customizes:

  • Facial features to match the provided references.
  • Small hairstyle adjustments based on the original piece.
  • Skin tone changes, with extra approval needed for significant adjustments, like adjusting a pale subject to match a deeper skin tone.

Be A Muse offers free basic customization. This can include:

  • Changing colors of features such as clothing.
  • Minor adjustments of a subject’s figure.
  • Removing small background elements or minor characters.
  • Modifying gender presentation by adding or removing certain features.

If a request requires significant time, we’ll inform you of any limitations and provide a flat rate (usually $10–20) for approval before proceeding.

Generally, following the guidelines for your reference images will ensure approval. Occasionally, we will require additional images. Here are common reasons for rejection and their solutions:

ISSUE

SOLUTION

Low-quality images

Retake in better lighting or with a better camera. Daytime photos with indirect sunlight often work best.

The images are too small

Use high-resolution images directly from the camera. Avoid resizing or cropping.

Issues with image elements (like makeup)

Who are we to judge? After all, Mona Lisa looks great with that cat eye!
If a mismatch is identified, we'll provide feedback. You can either proceed or submit new images.

Poses not matching

We'll guide you to better align your pose with the original artwork.

In addition to the restrictions covered here, special circumstances may apply. Limitations commonly include:

A high resolution image of the artwork is unavailable

The best possible size will be offered unless quality is too poor.

Some elements impede the timeliness or quality of the work

An explanation will be given of the restrictive element, and if available, possible solutions. For example, simple removal of the offending element or an estimate of additional time required to work within the existing parameters of the image.

The style is difficult to replicate within the usual time-frame

We'll provide an estimate of additional time needed to replicate complex styles.

If you’re not happy with the final artwork, we’ll work with you to make it right, including offering revisions or refunds based on your situation.

We will never share your images without your explicit permission.

To ensure respect and sensitivity, Be A Muse does not use artworks or artists associated with cultural insensitivity or historical controversy.

After placing your order, you'll upload your reference images. We review these within 48 hours and let you know if we need more. Once approved, creating your artwork takes 7-14 days, depending on complexity. After completion, we'll seek your feedback and make any requested adjustments within three days. You'll then receive the high-resolution digital piece along with tracking info for any prints. Shipping typically takes 3-5 business days.

DAY 1

DAY 3

DAY 17

DAY 20

DAY 25

Day
Order Placed & Photos Submitted
Days
References recieved and approved
Days
Working on your masterpiece
Days
Making your adjustments
Days
Shipping your masterpiece

Shipping is calculated at checkout. We use USPS; there are no product restrictions.

Yes, you can order additional prints anytime from The Gift Shop.

We use PayPal for all transactions. Don't have an account? No problem: You can check out as a guest without a PayPal account.

All discounts and promotions are automatically shown in The Gift Shop. No need to search for the best price!

To keep your printed artwork in top condition:

Display

Avoid direct sunlight and extreme humidity.

Framing

Use UV-protective glass and acid-free mats. Anti-glare glass enhances viewing.

Cleaning

Dust gently and avoid using chemicals on the artwork.

You can leave notes for your artists on our contact page.
Be sure to include your order number, which can be found on your invoice and include "Artist Note" in your subject line so we can make sure it gets to the right person as soon as possible.

Public domain includes creative works like books, music, and art that are no longer under copyright. This happens when copyrights expire, are waived, or the works were published before modern copyright laws. Once in the public domain, anyone can use these works freely without needing permission or payment. You can use public domain works for your own projects, too!

Please provide a written agreement or license from the artist, detailing their consent, usage scope, and any terms. Include the artist's email so we can confirm the details directly with them.